Frequently Asked Questions
Everything you need to know about our everlasting botanicals and home decor.
How long do your dried flowers typically last?
With proper care, our dried flowers can last between 1 to 3 years. To maximize their lifespan, keep them out of direct sunlight, high humidity areas, and avoid getting them wet.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by location and are calculated at checkout.
What is your return policy for fragile decor?
We offer a 30-day return policy for most items. However, due to the delicate nature of dried botanicals, we only accept returns on floral arrangements if they arrive damaged. Please contact our support team with photos within 48 hours of delivery.
How are the flowers packaged to prevent damage during shipping?
We use custom-designed, eco-friendly reinforced boxes and delicate tissue padding to ensure your arrangements stay secure and intact throughout their journey to your home.
Can I customize a bouquet or floral arrangement?
Yes, we love creating bespoke pieces! Please reach out to our design team via the 'Contact Us' page with your color palette and size preferences for a custom quote.
Do dried flowers require any maintenance?
They are very low maintenance. We recommend occasional light dusting with a soft feather duster or a hair dryer on a cool, low setting to keep them looking fresh.